Bosses face perfect storm of worker frustration, exhaustion & burnout. What to do?

Warning: I’m about to say a thing that might hit you wrong…or step on some toes. And in the age of cancel culture, I’m asking that you hang in there with me. It’ll make sense in the end. We good? Okay, let’s go.

So…I asked a client how she was doing last week, and she said, “Honestly Jes, I’m fine. I’m rolling. I know you’re writing about burnout these days, but I’m not burned out. And in full transparency, I think many of my ‘burned out’ colleagues…might not be used to working full days anymore.”

I was struck by her candor. But then she elaborated. “I think some people worked less during COVID, not more. Now that they’re back in the office routine, they’re trying to catch up. Meanwhile, their well-meaning coworkers are filling in the gaps. Those are the folks that are burned out while others…just haven’t regained their footing yet.”

I took a day to sit...

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